Shortwave vs Outlook (Copilot): which is better?

Shortwave rates higher overall (8.7/10) in our analysis, but the right choice depends on your tier and budget.

Shortwave vs Outlook (Copilot)

A side-by-side comparison of two AI tools on pricing, fit, and capability.

AI Email Client

AI Email Writing

8.7/10	Rating	8.4/10
inbox	Tier	writing
AI Email Client	Category	AI Email Writing
Free; paid from ~$7/user/mo	Starting price	Copilot add-on (~$30/user/mo)
Per-seat / mo	Pricing model	Per-seat add-on
Cloud SaaS	Deployment	Cloud SaaS
Yes	Self-serve	No
Gmail teams that want an AI assistant living inside email	Best for	Microsoft-anchored teams that want AI in Outlook and the whole suite

Try Shortwave Explore Outlook Copilot

Our verdict

On balance, Shortwave edges ahead at 8.7/10 — but if your budget, tier, or existing stack favors the other, it can be the better fit. Read both full reviews.